Very Poor
Traveller Type: young couple
  : The first room they gave me was not cleaned and had to change rooms, the room they finally found for me seemed to be under renovation. I checked in after 10 pm which means my room should have been ready

Very Poor
Traveller Type: family with young children
  : Nothing.
  : The rooms were not clean. There was some person knocking on our door continuously in the middle of the night. Staffs did not take any responsibility for that. Overall i did not like the environment at all.

Very Poor
Traveller Type: review category business travellers
  : Not a damn thing
  : Everything it was dirty. I felt like I was going to catch something just by standing in the hotel room there was dirty underwear hanging from the top of the shower blood from some girls. On the toilet seat and the bed hasn't been changed basically to give me a dirty room and when I asked him about it they offered to send housekeeping down to clean the room... AR you kidding me? Y'all couldn't clean it right the first time why in the hell would I want her to come back and clean it again

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple
  : It was close 2 the subway 4 travel...
  : It was fine 4 the 1 nite that I stayed there...

Very Poor
Traveller Type: young couple
  : Well first off there’s no parking, you have to find your own and pray to God you don’t get a ticket. The receptionist was pleasant. The room was disgusting, carpet was wet, dirty, bathroom floor had old tiles that were very sticky, seems uncleaned. I stayed there with my husband and baby because all the other hotels were booked, we had an emergency and had to rent a hotel for the night and that’s how we ended up there, it was the only one available. They had no cleaning staff and I’m pretty sure they didn’t change the sheets or cleaned the room from the previous guest. Luckily I had a pair of sheets in our luggage. The noise was so disturbing, my baby couldn’t even sleep. Then 10:30am the receptionist called to asked if I was ready to check out, when it was 11a check out and we paid for a late check out. This was the worst hotel I have ever stayed in. Also they had 1 towel. They should be shut down by the health department, very unclean.
  : Was very nasty and noisy.

Fair
Traveller Type: solo traveller
  : The bed was comfortable, there was air conditioning and a TV with lots of channels plus a good shower.
  : My account on Booking.com is under my first name only. The card I used to secure the booking has my first and middle initial then my last name, standard per banks cards from my country. The manager of the hotel cancelled my booking two hours before my stay because he refused to believe I was 'Amy' because my card only had 'A' on it, despite me showing other ID with my full name. Besides which, your payment card doesn't have to be under the same name at all. I was coming off a flight so had no idea the booking had been cancelled. Had the hotel been full, I would have been stuck in Queens with nowhere to stay. It wasn't full, but he wouldn't take my card so I had to use the ATM in the foyer (for a fee of course) to give him cash. That was nonsense I could have done without.The room was not super clean. Someone had clearly been smoking in it, the sheets had burns and stains and the bathroom could have been cleaner. It was late when I arrived, I was extremely tired and had to get up at 5am, but I had to call for toilet paper as there wasn't any in the bathroom and the toilet started running, which was right by the bed and very noisy. When I asked for help, they said "we are not plumbers" and just left it, pointing at the time, as if I didn't know it was late and also didn't care to sleep. The alleyway was noisy and I had to sleep listening to brown noise to block out the outside noise and the toilet running.It was fine for a few hours' sleep and a good shower, but not at all worth the $145.

Poor
Traveller Type: family with young children
  : street parking was easy
  : Room were filled with gross stains, dried soap on sink, weed and cigarettes all over and constantly. The carbon monoxide detector was covered. No phones, no tv remote, broken closet door which could have fallen on someone feet.

Very Poor
Traveller Type: young couple
  : There was nothing positive about this place
  : The room was disgusting. There were pee stains on the floor near the toilet, the toilet paper holder was rusted and appeared to be kicked in as it was broken. There were stains on the bedding, stains on the curtains. It apparently is in a unsafe place in town. I woke up at 3:00 AM to a woman screaming bloody murder, I look outside to see what's going on and there are men chasing another man attempting to hit him with a baseball bat, luckily the NYPD showed up right then. When we attempted to check out the front desk employee was asleep and would not wake up. We tried raising our voices and banging on the desk right in front of him, but he stayed asleep. We finally just have up and left because our Uber was outside waiting for us.

Very Poor
Traveller Type: family with young children
  : I didn’t like anything.
  : Upon entering the room; the door didn’t close. The bedsheet and comforter was bit clean.The tap in the bathroom was not working almost fell offThe door was full of kiss marks.Bloody stains in the room